MTAT.03.231 Business Process Management
- Marlon Dumas (marlon.dumas ät ut dot ee)
- Fabrizio Maggi (f.m.maggi ät ut.ee)
- For questions, please use the Message Board
This course introduces key principles and methods of business process management along the entire lifecycle of business processes: from identification to redesign, automation and monitoring. The course emphasises the role of business process models as an instrument to understand and analyse business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.
The links on the left will take you to the pages containing the lecture slides, lecture video recordings and exercises used in this course.
The lectures of the course and the supporting interactive exercises are also delivered via a Small Private Online Course (SPOC) on the Edcast platform. The SPOC has three parts:
- Process Identification and Discovery
- Process Analysis and Redesign
- Process Implementation and Monitoring
All students registered to this course have access to the SPOC.