Äriprotsesside juhtimine 2022/23 kevad

Practice Sessions

• Practice 1 (07.02) - BPM principles
  • Practice 1 handout
  • Exercise 2. Equipment rental process
  • Exercise 3. Pharmacy prescription process
• Practice 2 (14.02) - Process identification and architecture
  • Classwork exercises (in pdf)
• Practice 3 (21.02) - Basic BPMN
  • Classwork exercises
  • Additional exercises (self-study): Fundamentals of BPM, Chapter 3, questions 3.1 to 3.5
• Practice 4 (28.02) - Advanced BPMN
  • Classwork exercises
  • Additional exercises (optional): Fundamentals of BPM, Chapter 7, exercises 4.10 and 4.12
• Practice 5 (07.03) - Qualitative Analysis
  • Classwork exercises (template)
  • University admission process
• Practice 6 (14.03) - Quantitative Flow Analysis
  • Classwork exercises (in PDF)
• Practice 7 (21.03) - Queuing Theory & Simulation
  • Classwork exercises
  • Simulation Model of Credit Application Handling Process
  • BPMN model of Claims Handling Process
• Practice 8 (28.03) - Process Redesign 1
  • Apply the BPR principles to propose changes to the following processes:
    • Helpdesk process
    • Disability insurance claims handling process
• Practice 9 (04.04) - Process Redesign 2
  • Exercises
  • University admissions process
• Practice 10 (11.04) - Process Automation
  • Handout
• Practice 11 (18.04) - Process Automation
  • Classwork exercises
• Practice 12 (25.04) - Process Mining with Apromore
  • Handout
  • Event logs
• Practice 13 (02.05) - Process Mining with Apromore (cont.)
  • Handout
  • Event logs
• Practice 14 (09.05) - No practice this week (project work)
• Practice 14 (16.05) - No practice this week (project work)
• 24.05 - Project presentations