Business Process Management 2019/20 spring

Practice Sessions

• Practice 1 (11.02) - BPM principles
  • Exercise 1. Equipment rental process
  • Exercise 2. Pharmacy prescription process
• Practice 2 (18.02) - Process identification and architecture
  • Exercises (in pdf)
• Practice 3 (25.02) - Basic BPMN
  • Classwork exercises
  • Additional exercises: Fundamentals of BPM, Chapter 3, questions 3.1 to 3.5
• Practice 4 (03.03) - Advanced BPMN
  • Classwork exercises
  • Additional exercises (optional): Fundamentals of BPM, Chapter 7, exercises 4.10 and 4.12
• Practice 5 (10.03) - Qualitative Analysis
  • Classwork exercise
• Practice 6 (17.03) - Quantitative Flow Analysis
  • Exercises
  • University Admission Process (description of the process of exercise 3)
  • Video recording
• Practice 7 (24.03) - Queuing Theory & Simulation
  • Exercises
  • BPMN model of Claims Handling Process
• Practice 8 (31.03) - Process Redesign 1
  • Apply the BPR principles to propose changes to the following processes:
    • Prescription fulfillment process
    • Helpdesk process
• Practice 9 (07.04) - Process Redesign 2
  • Exercises
  • University admissions process
• Practice 10 (14.04) - Process Automation
  • Bizagi "My First Process" tutorial (Vacation request)
  • Note: we will not include the task "Verify available vacation days"
  • Vacation request process (PDF)
  • Vacation request process model (model to import to Bizagi Studio)
• Practice 11 (21.04) - Process Automation
  • Handout
• Practice 12 (28.04) - Process Mining in Apromore
  • Note: the exercises are included in the lecture slides
  • Apromore node @ UT
  • Event log of purchasing process
• Practice 13 (05.05) - Process Mining in Apromore (cont.)
  • Note: the exercises are included in the lecture slides
• Practice 14 (12.05) - No practice this week (project work)
• Practice 14 (19.05) - No practice this week (project work)
• 26.05 - Project presentations