Business Process Management 2018/19 spring

Practice Sessions

• Practice 1 (12.02) - BPM principles
  • Classwork: Fundamentals of BPM, Chapter 1, exercises 1.1 and 1.6
• Practice 2 (19.02) - Process identification and architecture
  • Exercises (in pdf)
• Practice 3 (26.02) - Basic BPMN
  • Classwork exercises
  • Additional exercises: Fundamentals of BPM, Chapter 3, questions 3.1 to 3.5
• Practice 4 (05.03) - Advanced BPMN
  • Classwork exercises
  • Additional exercises: Fundamentals of BPM, Chapter 7, exercises 4.10 and 4.12
• Practice 5 (12.03) - Qualitative Analysis
  • Classwork exercise
  • Fundamentals of BPM, Chapter 6, exercises 6.1-6.5
• Practice 6 (19.03) - Quantitative Flow Analysis
  • Exercises
  • Simple University Admission Process (complementary description of the process of exercise 2)
  • Additional Exercise: Equipment Rental Process
• Practice 7 (26.03) - Queuing Theory & Simulation
  • Fundamentals of BPM, Chapter 7, exercises 7.9, 7.10, 7.15, 7.16
  • Summary of exercises
  • BPMN model for exercise 7.10
• Practice 8 (02.04) - Process Redesign 1
  • Apply the BPR principles to propose changes to the following disability insurance scenario. The main goal of the redesign is to radically improve cycle times.
• Practice 9 (09.04) - Process Redesign 2
  • 8.16: Apply the redesign heuristics to the University Admission process described in Exercise 1.1, considering the issues documented in Exercise 6.4
• Practice 10 (16.04) - Process Automation
• Practice 11 (23.04) - Process Automation
  • Bizagi "My First Process" tutorial (Vacation request)
  • Vacation request process model
  • Handout (to be completed at home, not graded)
• Practice 12 (30.04) - Process Mining in Apromore
  • Practice exercises
  • Apromore
  • Event log of purchasing process
  • Sample logs
  • Repair Example
• Practice 13 (07.05) - Process Discovery Algorithms
• Practice 14 (14.05) - No practice this week (project work)
• Practice 14 (21.05) - No practice this week (project work)
• 28.05 - Project presentations