Customer Feedback
Fourth Iteration
- Looking at the final product - did the team deliver what you agreed upon? Please choose:
- Yes, everything is there, and it exceeds my expectations!
- Yes, the final version of the product is just what we agreed upon.
- Yes, to some extent, the created application is more or less what we agreed upon.
- Not really, the created application does not meet my requirements.
- Not at all, the created application needs to be redone.
- Cannot say, the team has not shown to me the final version or has not made the application accessible for me
- Are you satisfied with the quality of the final product? Please choose:
- Yes, the product is flawless. There are no bugs or only some very minor annoyances.
- Yes, to some extent. The bugs found are known to the team and they are minor issues.
- Not really, but I do believe that that giving the team one more month would enable them to fix the application
- Not at all, the quality is below any reasonable expectations [please add more details in this case].
- Cannot say, the team has not shown to me the final version of the product or has not made the product accessible to me.
- What are your plans with the final solution?
- The solution is already used by actual users.
- I plan to make the application available for end users in the next few months.
- The application requires some rework, after which I believe it is possible to make it available for end users.
- The application itself is not usable by end users, but it is good as a preliminary prototype.
- The application has little or no value whatsoever [please give some details in this case]
- Would you consider ordering software from the same team again?
- Yes, of course!
- Yes, if the team gets rid of some of the annoyances we faced, I would consider ordering software from them again.
- Not really. The team needs to make serious changes in either how they work or how they ship quality products, but, as of now, I most likely would not order from them again.
- No, never!
Any other comments are welcome.