Lectures

February 11th - Introduction
Materials:

Extra reading:

February 18th - Storage and Backup
Materials:

slides
RAID Levels
konspekt
[ PSNA ] -
Chapter 25 pg 583-588, 25.1.3.3 "Backups", 25.1.4 "Performance"
Chapter 26 pg 619-633

Extra reading:

LTO
Wikipedia - RAID
[ PSNA ] - Chapter 25, Chapter 26


February 25th - test (introduction, storage, backup)

March 4th - Bandwidth, Processing Power
Materials:

Extra reading:

March 11th - Software
Materials:

slides
Categories of Free and Non-Free Software
[ PSNA ] -
Chapter 28 pg 667-672
Chapter 3 pg 54-57 "Updating System Software and Applications"

Extra reading:

March 18th - test (bandwidth, processing power, software)

March 25th - Virtualization
Materials:

slides
[ PSNA ] - Chapter 21 pg 506-507 "Server virtualization"
Wikipedia - Hardware virtualization

Extra reading:

April 1st - Change Management
Materials:

slides
konspekt
[ PSNA ] - Chapter 17 pg 415-428

April 8th - Risk Management and Disaster Planning
Materials:

slides
konspekt
[ PSNA ] - Chapter 10 pg 261-267

April 15th - test (virtualization, change management, risk management, disaster planning)

April 22nd - Documentation
Materials:

slides
konspekt
[ PSNA ] - Chapter 9 pg 241-248

April 29th - Maintenance and Monitoring
Materials:

slides
konspekt
[ PSNA ] - Chapter 20 pg 473-478
[ PSNA ] - Chapter 22 pg 523-528,530-531

May 6th - test (documentation, maintenance, monitoring)

May 13th - Incident and Problem Management, Service Desk
Materials:

slides
konspekt
ITIL Incident Management
[ PSNA ] - Chapter 13 pg 343-356
[ PSNA ] - Chapter 14 pg 363-380
[ PSNA ] - Chapter 15 pg 391-399

Extra reading:

May 20th - Standards and Best Practices
Materials:

Extra reading:

May 27th - test (incident and problem management, service desk, best practices


Exam Topics

Kordamisteemad eksamiks

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